Terms of Service

1. Who we are

agenthost is operated by Bernskiold Media AB, company registration number 556893-1652, registered at Box 190, 101 23 Stockholm, Sweden. VAT number SE556893165201. You can reach us at support@agenthost.eu. We refer to ourselves below as “agenthost”, “we” or “us”, and to you as “you” or “the customer”.

2. The agreement

The agreement takes effect when you create an account — that is, when you confirm your email address, accept these terms, and your account is created. It stays in effect until either of us ends it under section 11.

We record that acceptance: the date, and the version of these terms and of the privacy policy you were shown, stored against both you and your organization. Your welcome email repeats all three, so you keep the same record we do.

agenthost is built for professional use. If you are acting as a consumer, mandatory Swedish consumer law applies to you regardless of anything in these terms, and section 10 sets out your right of withdrawal. If you accept these terms on behalf of an organization, you confirm that you are authorized to bind it.

3. What the service is

agenthost is web hosting driven through an MCP server: you connect an AI client, and that client creates projects, deploys applications, and manages your account on your behalf. We provide the control plane, the build and run infrastructure, hostnames and TLS certificates.

4. Your account and your agents

• Give accurate account details and keep them current.
• Sign-in codes, API tokens, and authorizations are personal. Keep them secret, and tell us promptly at support@agenthost.eu if you believe one has been exposed.
• You are responsible for what your agents do. When you authorize an AI client, it acts with your authority. Anything it does through agenthost — creating, deploying, deleting, inviting, spending — counts as your action, whether or not you reviewed it first. Grant access only to clients you trust, and revoke access you no longer need.
• Users you invite act within your account. You are responsible for their use of the service.

5. Acceptable use

You may not use agenthost to:

• store, publish, or transmit anything unlawful, or anything that infringes someone else's rights;
• distribute malware, run phishing sites, or send unsolicited bulk email;
• attack, probe, or overload our infrastructure or anyone else's;
• mine cryptocurrency or run workloads whose purpose is to consume resources; or
• place a load on shared infrastructure that materially degrades the service for others.

If content on agenthost is unlawful, tell us at support@agenthost.eu. We act on notices as required by the Swedish e-commerce act and Regulation (EU) 2022/2065.

6. Your content

Everything you deploy stays yours. You grant us only the licence we need to run the service — to store, copy, build, and serve your content, and to show it to the people you direct it to. That licence ends when the content is deleted.

You warrant that you hold the rights to what you deploy. We do not monitor customer content, but we may remove or disable it where we are legally required to, or where it plainly breaches section 5.

7. Availability and support

We aim for continuous availability but do not guarantee it. Maintenance that we expect to interrupt service will be announced in advance where practical; urgent security work may not be. Support is provided by email at support@agenthost.eu during Swedish business hours.

8. Fees

agenthost is sold as plans. The Starter plan is free and runs static sites; the paid plan adds applications, your own domains, private apps and teammates, and is charged per month together with a per-app and per-site-pack amount for what you run beyond the plan's allowance. The plans in force, and their current amounts, are the ones published at agenthost.eu/pricing. We will give at least 30 days' notice by email before a price rises.

Prices are stated excluding VAT. Swedish VAT is added where applicable; business customers in other EU member states with a valid VAT number are invoiced under the reverse charge procedure. Fees are payable monthly in advance, in euros, by card through our payment provider, charged on the day your subscription renews; apps and site packs added or removed during a period are prorated onto your next invoice. On late payment we may charge interest under the Swedish Interest Act (räntelagen) and suspend the service after written reminder.

9. Changes to these terms

We may change these terms. We will give you at least 30 days' notice by email before a change takes effect. If you do not accept it, you may terminate before it does; continuing to use agenthost afterwards means you accept the new terms.

10. Right of withdrawal (consumers)

If you are a consumer, the Swedish Distance Contracts Act (distansavtalslagen 2005:59) gives you 14 days to withdraw from this agreement, counted from the day it was entered into. To do so, tell us at support@agenthost.eu — the Swedish Consumer Agency's standard form may be used but is not required.

Because the service is made available to you immediately, you expressly request that performance begins during the withdrawal period, and you acknowledge that you lose the right of withdrawal once the service has been fully performed. If you withdraw after performance has begun, you pay a proportionate amount for what you used up to that point.

11. Term and termination

You may terminate at any time by deleting your account or by telling us. We may terminate for convenience on 30 days' notice, and immediately if you materially breach these terms — in particular section 5 — or if you are insolvent.

On termination we stop serving your applications and delete your content after 30 days. Export anything you want to keep before then. Prepaid fees for a period not yet delivered are refunded pro rata unless we terminated for your breach.

12. Suspension

We may suspend an account or an individual application without notice where there is an immediate risk to the service, to third parties, or to us — for example an active attack, a legal order, or a serious breach of section 5. We will tell you why as soon as we reasonably can, and restore the service once the cause is resolved.

13. Liability

Neither of us is liable for indirect or consequential loss, including lost profit, lost revenue, lost data, or business interruption. Our total liability over any twelve-month period is limited to the fees you paid us for the service during that period, and to EUR 500 where you paid nothing.

None of this limits liability for intent or gross negligence, for personal injury, or for anything else that cannot be limited under Swedish law — including a consumer's mandatory rights.

You are responsible for keeping your own backups of anything you deploy. We take backups for our own operational purposes and cannot guarantee that we can restore your data.

14. Indemnity (business customers)

If you are not a consumer, you will hold us harmless against third-party claims arising from your content or your use of agenthost in breach of these terms, provided we notify you of the claim and let you take part in its defence.

15. Personal data

How we handle personal data is described in our Privacy Policy. Where we process personal data on your behalf — that is, personal data inside what you deploy — we act as your processor, and our Data Processing Agreement applies. It forms part of these terms, it is the same for every customer, and accepting these terms accepts it: there is nothing further to sign, and it needs no addendum. Where it and these terms differ on the processing of personal data on your behalf, it prevails.

16. Force majeure and assignment

Neither of us is liable for failures caused by events outside our reasonable control. We may assign this agreement to a company that takes over the business; you may not assign it without our consent, which we will not withhold unreasonably.

17. Governing law and disputes

Swedish law governs this agreement, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.

If you are a consumer, you may take a dispute to the Swedish National Board for Consumer Disputes (ARN), whose decisions we follow, or use the European Commission's ODR platform. You may also bring proceedings in the courts where you live.

Otherwise, disputes are heard by Stockholms tingsrätt as first instance.